Shipping policy

We aim to deliver your order safely and efficiently.

Processing Time

• Orders are processed within 1–3 business days after payment confirmation.
• Orders are not processed on weekends or public holidays.

Shipping Time

Estimated delivery times:

• United States: 5–10 business days
• International Orders: 7–15 business days

Delivery times may vary during peak seasons or due to customs delays.

Shipping Costs

• Free shipping may be offered during promotions.
• Shipping costs (if applicable) are calculated at checkout.

Order Tracking

Once your order ships, you will receive a tracking number via email.

Incorrect Address

Customers are responsible for providing accurate shipping details. We are not responsible for delays caused by incorrect addresses.

Lost or Delayed Packages

If your package is delayed or lost, contact us and we will assist you in resolving the issue with the carrier.

Support email: support@stonehausco.com